Privacy Policy
Last updated: 29 October 2026
This Privacy Policy explains how ZACSOL360 Ltd (“ZACSOL360”, “we”, “us” or “our”) collects, uses and protects your personal data when you visit zacsol360.co.uk or use our services. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
ZACSOL360 Ltd is a private limited company registered in England and Wales (Company No. 15810981). Registered office: 12 Station Parade, London NW2 4NN, United Kingdom. We are the data controller for the personal data described in this policy.
For any privacy question, contact us at info@zacsol360.co.uk.
2. The data we collect
- Enquiry data: when you use our contact form we collect your name, email address, phone/WhatsApp number (optional), the service you are interested in and your message.
- Client data: if you become a client, we also collect billing details, business information and any content you provide for your project.
- Website usage data: we count anonymous page views using our own first-party system. We do not store your IP address, and we do not use third-party analytics or advertising trackers.
- Communications: emails and WhatsApp messages you send us.
3. How and why we use your data
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Responding to your enquiry and preparing a quote | Steps prior to entering a contract / legitimate interests |
| Delivering services you have ordered (design, development, hosting, domains, software, apps) | Performance of a contract |
| Invoicing, accounting and tax records | Legal obligation |
| Understanding which pages are popular to improve our website | Legitimate interests |
| Sending service updates (e.g. renewal reminders) | Performance of a contract / legitimate interests |
| Marketing emails (only if you opt in) | Consent — you can withdraw at any time |
4. Who we share your data with
We never sell your personal data. We only share it with trusted providers who help us run our business, such as our web hosting provider, domain registrars (when registering a domain in your name), email providers, payment processors and our accountants. These providers act on our instructions and are required to keep your data secure.
Domain registration may require your details to be submitted to the relevant domain registry, as required by registry rules.
5. International transfers
Some of our service providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement / Addendum approved by the ICO.
6. How long we keep your data
- Enquiries that do not become projects: up to 12 months.
- Client and contract records: for the duration of our relationship plus 6 years (for legal and tax purposes).
- Anonymous page-view statistics: kept in aggregate form with no personal identifiers.
7. Your rights
Under UK GDPR you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;
- ask us to delete your data;
- restrict or object to our processing;
- data portability;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email info@zacsol360.co.uk. We will respond within one month.
8. Cookies
Our website does not use advertising or tracking cookies. For details, see our Cookie Policy.
9. Security
We use appropriate technical and organisational measures to protect your data, including SSL encryption, restricted access and secure hosting.
10. Complaints
If you are unhappy with how we handle your data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the “last updated” date shown above.